Legal
Privacy Policy
Last updated:
This policy explains how Food Works (“we”, “us”) collects, uses and protects personal information when you visit this website, book a session, or contact us.
Information we collect
- Details you give us, such as your name, email address, phone number, the name of your brand or project, and anything you write in our forms.
- Booking details, such as the date and time you choose.
- Payment details, such as the amount, date and reference of a payment. We do not collect or store card numbers on this website.
- Messages and files you send us by email.
- Basic technical information that websites routinely record, such as your IP address, browser type and the pages you request, used to keep the site secure and working.
How we use it
- To schedule and manage your bookings.
- To reply to your enquiries and keep you informed about your booking.
- To confirm and record payments.
- To provide our services to you.
- To keep this website secure and prevent misuse.
- To meet our legal obligations.
Who we share it with
We do not sell your personal information.
We share it only with service providers that help us run this website and our services — for example booking, payment, email and hosting providers — and only as far as they need it to do that work. We may also disclose information where the law requires it, or to protect our rights or the safety of others.
Where it is stored
Some of our service providers may store or process information outside the country you live in. Where that happens, we take reasonable steps to make sure your information stays protected.
Cookies
This website does not use advertising or analytics cookies. If that changes, we will update this policy and ask for your consent where it is required.
How long we keep it
We keep personal information only for as long as we need it for the purposes above, including any legal, accounting or reporting requirements. After that, we delete it or make it anonymous.
Keeping it safe
We take reasonable measures to protect your information from loss, misuse and unauthorised access. No method of sending or storing data over the internet is completely secure, so we cannot guarantee absolute security.
Your rights
Depending on where you live, you may have the right to access the personal information we hold about you, to correct or delete it, to object to or limit how we use it, and to withdraw any consent you have given. We may need to confirm your identity before acting on a request.
To make a request, email us at info@foodworksco.com.
Children
This website and our services are not directed at children, and we do not knowingly collect personal information from them.
Other websites
This website may link to other websites, such as social media. We are not responsible for how those websites handle your information; please read their own privacy policies.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it last changed.
Contact us
If you have any questions about this policy, email us at info@foodworksco.com.